Support




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If you have an immediate request for support

  • Please email our Support Desk at support@coursemerchant.com. This is a ticket-based support system and one of our support engineers will quickly respond.

If you would like to view our Course Merchant and CourseCRM Documentation

  • Existing, licensed users of our products are able to access the Knowledge Base. This may be found at coursemerchant.makekb.com
  • If you have not yet registered an account into the Knowledge Base, please use the sign up form at coursemerchant.makekb.com/register
  • Please use an organisational email address (the organisation with a software licence) and we will be able to approve your access request.

If you would like to book Course Merchant or CourseCRM Training

Please email info@coursemerchant.com with a brief summary of your needs and we will respond with follow up information to allow us to identify how best to assist you.

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